Dear DEUCE OF SPADES
thing to remember when seeking help with your order is that I
get hundreds of emails a day, from fans all over the world. So
in order for me to spot your customer request support emails,
amidst all the other emails, you MUST use the links below to
email me about your specific problem. Those links will
automatically generate the proper email subject header, so that
I can spot your support request and give you top priority. If
you have previously emailed me to request help, and have used
any other subject headers, I will probably not be able to spot
your email and won't get to read it for many weeks. So email me
again please, this time using the links provided below. Thank
you for understanding my predicament and for following this
simple protocol. I look forward to assisting you!
I have set up
this page to help you trouble shoot, and to provide you with email
hyperlinks that will generate the proper Subject Headers for
your specific situation.
Please read on:
1- If you ordered
from me and have not yet received your order then something is
wrong. Your order may be lost. Please
email me with the following
information: Your full name, country, date your ordered and
order number. Your email subject header must read "URGENT! LOST ORDER". Please allow 5 to
7 days for a reply. Be patient, I am working VERY HARD to catch up
and everyone will be helped, just have FAITH in me :).
2- If your order
arrived damaged, please snap a quick photo of damaged goods and
email it to me, along with your full name, country, date your
ordered and order number. Subject Header must read: "URGENT! ORDER ARRIVED
Click here to email me about a damaged item.
3- If your order
or more items are missing, email me. Subject Header
must read "URGENT! ORDER ITEMS MISSING!". You must provide your full name, country, date
your ordered, order number and a detailed list of what you received
and what was missing.
4- If your DVD
player is having trouble reading the DVD
here to trouble shoot and email me.